Developed CMS requirements based on translation vendor & content team user stories. Drove delivery of CMS features to support translation, content management & system administration.

Gathered input from stakeholders to develop & document draft translation process. Incorporated vendor workflow & upcoming CMS features into existing content development process.

Liaison between Engineering & Content to coordinate CMS releases with platform development, content delivery & QA testing. Performed CMS troubleshooting & coordinated bugfix.

Socialized process and documentation with Content Managers and addressed technical concerns. Provided training on revised content workflow and technology to Content team members.